Document upload requirements for Online Services
  • Documents should be submitted in PDF format. If you cannot save as PDF from the software you are using, there are many free online tools which generate PDFs. Try a Google search for “PDF printer”
  • Avoid special characters like quotes, hyphens, ampersands and angle brackets in description, comment and file name fields
  • Avoid spaces in file names if using Internet Explorer browser
  • Please ensure you have not locked or password protected your PDF
  • Files must be uploaded within the timeout limit of 3 minutes and 40 seconds (3:40)
  • File size upload limit is 50 MB
  • Combined file size limit of all files submitted for an application is 400 MB