Online Services Help

Contact us

Send an email to the Online Services Administrator if you canít complete the registration steps, or canít log-in because you have forgotten your User Name.

If you have multiple email addresses, use the one that you gave to Online Services when you registered. Online Services will respond to the email address you registered with for Online Services (not the address you sent the email from if this is different).

If you canít complete the registration steps, or canít log in, you will need to email Online Services: click Contact Us > Online Services Administrator, or email direct to onlineservices@ccc.govt.nz

Contact the Customer Call Centre, 03 941 8999 (8:00am to 5:00pm), if you are having difficulty submitting your application, or if you need to change your contact details.