Notice: At the moment there is an issue with Online Services after an upgrade at the weekend. Our IT Department is working on the problem of files not showing in your portal profile. You can still submit and upload your documents. If you need any assistance obtaining documents, registration or updates on status, please email Online Services and quote your consent number. We can send documents via a sharelink or answer any other question you may have. We hope to get this resolved as soon as we can and apologise for the inconvenience this is causing.

Also, we are receiving a high volume of building consent applications at the moment. This could mean we start processing your consent later than we normally would. We are doing our best to keep up with what is a very busy time for everyone. Please feel welcome to contact us if you have any concerns.

* Mandatory field
The details you provide here will be used for all online consent services.
Please note:
  • If we already have your name on record (for example, if you are a ratepayer),
    the name that you enter here will be replaced by the details on record.
  • Your registration must be validated before you can log in and use the services on this site. We aim to validate new registrations within one working day.
For company registration, use the full legal name. Include your Companies Office number if you know it.
User name *
Surname or company name *
Companies Office number
Fill in these fields only if you are registering as an individual. Your date of birth is optional, but it helps us to identify you correctly.
Full given names
Date of birth