Notice: We want to let you know that we’re receiving a high number of building consent applications. This is causing a backlog of applications, which means processing times are extending well beyond the statutory timeframe of 20 working days, with some consents sitting at double that currently. We understand that people need certainty to move forward so please refer to our building consents page for a full update. Thank you for your patience while we work through this workload.

We are also receiving a very high volume of resource consent applications so there may be processing delays in this area too. Please contact us if you have any concerns.

If you are experiencing any issues with accessing your documents, please email onlineservices@ccc.govt.nz and quote your consent number. We can send documents via a sharelink or answer any other question you may have. We hope to get this resolved as soon as we can and apologise for the inconvenience this is causing.

* Mandatory field
The details you provide here will be used for all online consent services.
Please note:
  • If we already have your name on record (for example, if you are a ratepayer),
    the name that you enter here will be linked to the details on record.
  • Your registration must be validated before you can log in and use the services on this site. We aim to validate new registrations within one working day.
For company registration, use the full legal name. Include your Companies Office number if you know it.
User name *
Surname or company name *
Companies Office number
Fill in these fields only if you are registering as an individual. Your date of birth is optional, but it helps us to identify you correctly.
Full given names
Date of birth